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project management

CRM is all about managing your company's client interactions, it's about knowing who they are, where they work, and what they require so that you can give them the greatest experience possible; CRM systems assist businesses in understanding how their customers use their products and services, this information can be utilized to improve the products and services you provide and to promote growth, it assists you in understanding the customer experience and creating a superior customer experience and when your CRM system is current, it can assist you in optimizing your sales process and increasing your income.